HIPAA Laws serve to protect consumers while also outlining specific regulations that will enhance the procedures and operations of covered health insurance companies and other covered entities.
The laws were enforced in 2003 and all covered entities should be fully complying with said HIPAA by 2005. The systematic procedures, as outlined by the HIPAA, are estimated to save more than 9 billion dollars every year for covered entities.
How Does the HIPAA Affect Covered Entities?
Under HIPAA Laws, covered entities should adhere to specific regulations that will serve to preserve the privacy of their costumers.
Security measures that health insurance companies and other entities included in the HIPAA will put into place are seen to reduce fraudulent activities where unlawful access and use of a customer’s personal as well as medical information will be reduced, if not completely eradicated.
Under Federal Law, which protects and ensures adherence to HIPAA, covered entities will have a more systematized backbone for electronically documenting all relevant information of a patient.
It likewise provides limitations as to who can get access to said information thereby reducing the risk of customer complaints for unlawful sharing of their personal records.
On the other hand, the law also states that compliance with the HIPAA requires covered entities to conduct a thorough investigation of customer complaints in a timely manner. This once again serves to protect the rights of the customer.
What are the Procedures for Filing a Complaint?
If a customer determines, after a thorough investigation on their part, that breach of their privacy was made by covered entities, the customer should immediately file a complaint.
Customers have two options when filing a complaint. They can file their complaint directly to the American government or to the covered entity in question.
You must file your complaint no later than one hundred and eighty days after you have determined that the breach of privacy was undertaken. If you have supporting documents validating your complaint, these should be submitted together with your complaint letter.
You may send your complaint through electronic mail or facsimile, whichever is more convenient.
If there is probable cause for your complaint, as analyzed by the Office for Civil Rights, further investigation will be undertaken.
How Does the HIPAA Affect Customers?
For the part of the consumers, the HIPAA has given them peace of mind that their health insurance companies or other covered entities will not disclose their personal information to unauthorized entities without their prior consent.
The HIPAA laws likewise ensure consumers that should breach of privacy be undertaken by the covered entity, their rights to privacy will be upheld by providing them with the option to file a complaint.